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Top Ten Trends in Performance Management
Speaker: Richard Snow, VP & Research Director, Ventana Research
Date: 17/05/2006
Duration: 1hr 8min

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Performance Management Roundtable - A View from the top: dealing with Technology
Date: 17/05/2006
Duration: 47min

Summary: Ventana Moderated Roundtable

Participants:
Gilda Duval, Sales Director, Quark
Jose Miguel Gonzales Aguilera, Head of IT, Lacaixa
Alexander Raic, Managing Director IT, Pliva
Jose Arias, Borland
Can Okay, IT Manager, Central Bank of Turkey

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Business Transformation: Technology and Process Design
Speaker: Juan Carlos Marting, CIO, Banesto
Date: 16/05/2006
Duration: 34min

Summary: C-View Europe Key note day 1

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Intelligent Communications – Unleashing The Power of Possibility
Speaker: Roger Jones, Avaya
Date: 16/05/2006
Duration: 50min

Summary: Intelligent Communications is the ability to bring people into transactions when needed - the right person, at the right time, using the right medium, be it voice, video, or text. Intelligent communications is accomplished by embedding voice into business processes, by linking business applications with communications applications, which is software on any network. Services help ensure the security and continuity of intelligent communications.

Our analysis of the market suggests that the communications applications that enable intelligent communications constitute an emerging market category -- business communications applications: software that can be linked with business applications to deliver intelligent communications on a level not known today.

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Littlewoods Shop Direct Group Ltd – Operational Performance Management: Integrating The Sales & Marketing Plan With The Operational Plan (Warehouses & Call Centres)
Speaker: Martin Richmond-Coggan, Vice President EMEA, Applix and Mark Bodger Professional Services Director, ICit business intelligence Ltd
Date: 16/05/2006
Duration: 32min

Summary: In today's highly competitive markets, organisations need to easily optimise their processes in order to achieve significant financial benefit and operational results. Mark Bodger from ICIT Business Intelligence will describe the steps Littlewoods went through in order to integrate their sales and marketing plan with operational activities and achieve one plan across the business.

By simplifying performance reporting through their use of Applix TM1, Littlewoods were able to achieve better warehouse utilisation, better stock availability, better labour resource planning and improve their real-time operations thus enabling employees to make better, more informed decisions and drive positive improvement.

This session will look at what is required to adopt Operational Performance Management through programs that can deliver results to your organisation.

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Airline Harnesses Knowledge to Improve Operational Performance
Speaker: Rony Ross, Founder, Chairman and CTO - Panorama Software
Date: 16/05/2006
Duration: 37min

Summary: At a time when many airlines have struggled, El Al Airlines (the national airline of the State of Israel) has shown remarkable adaptability and growth. Established in 1948, El Al has grown into a prestigious international carrier, ranked by the IATA as one of the world's three most efficient airline carriers. Join Panorama Software's Rony Ross as she discusses El Al's plans to upgrade its entire corporate performance management strategy utilising Panorama's business intelligence and proactive performance management solutions.

Ms Ross will provide a first hand view of how Panorama has been collaborating and working with El Al to strengthen its position in the competitive travel market.

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Procession Launches Its Task Orientated Application (TOA) A Paradigm Shift In Business Software
Speaker: David Chassels, CEO, Procession
Date: 16/05/2006
Duration: 35min

Summary: The opportunity to hear how a TOA works and how it delivers functionality mirroring all the complex requirements involving people which drives any business. You will hear how, with a business driven design philosophy, this EU innovative company has solved one of the biggest business software issues - the gap between business requirements and implementation. Hear how a TOA fits into SOA to deliver the three key attributes for any new software purchase:

Compliance - to ensure people work within today's regulated environment.
Agility - software that changes as the business changes.
Performance Management - real time operational information to be 'predictive' and efficient.

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